Privacy Policye
1. Definitions
In this privacy policy, the “ SOCIÉTÉ ” refers to the company Claire-Line PEREZ located at 22 rue Masaryk 69009 LYON. His email address isclairelinedelices@gmail.com. The COMPANY can also be reached by phone at 06.52.31.33.26
“ SITE ” refers to this SITE, i.e. CLAIRE-LINE DÉLICES at the address www.clairelinedelices.com and belonging to the COMPANY.
“ USER ” designates any person who uses the SITE.
2. The use of cookies
Cookies are used to improve access to the SITE and identify repeat visitors. Les cookies améliorent l'expérience des UTILISATEURS grâce au suivi et au ciblage de ses interests.
The SITE is hosted on the Wix.com platform which uses cookies for important reasons such as :
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provide a better experience for visitors and customers
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identify members registered on the WEBSITE
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make an online reservation on the SITE
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ensure that the Wix.com platform is secure.
The SITE may contain links to other websites. The COMPANY is not responsible for their privacy policy.
3. How is personal information collected?
On the SITE, personal information is collected when you fill out the online forms made available to you or when you log into your customer account. More specifically, your personal information is collected when:
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you make contact by e-mail,
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you create and connect to a customer account,
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you are shopping on le SITE.
4. What type of information is collected ?
As soon as you enter the site, the COMPANY collects your IP address (Internet Protocol)
Account data & purchase data
The COMPANY collects at most: surname, first name, sex, e-mail address, postal address, telephone number, date of birth, e-mail address, password, region, order information: order dates, number of orders, name products purchased, amount of products purchased, promotion or not for obtaining the product
Social media data
The SITE may contain options for accessing social sites (such as facebook) allowing you to share information with your social networks or to interact with us on various social sites. Depending on their nature, the use of these functions may result in the collection and sharing of data about you. The COMPANY encourages you to check the privacy policies and settings of the social sites you visit to understand the type of data collected, used and shared on those sites.
COMPANY may use Wix.com tools to measure and collect session information, including page response time, length of visits to certain pages, page interaction information, and methods used to navigate away from. of the page.
Comments, product reviews, recommendations.
5. For what purposes is your personal information collected ?
For transactional purposes
As part of your online order, information relating to you, the products, the delivery, your residence and your payments are collected to ensure follow-up of the transaction and optimal post-purchase customer service.
For marketing purposes
In order to best meet your expectations, the COMPANY may use your data to refine targeting on the SITE and product offers in terms of advertising. The COMPANY can also use this data to be able to send you an email (if you have agreed to receive it) on an uncompleted filled basket, a purchase reminder, inform you of the availability of a product.
For statistical purposes
Always with the aim of improving the proposed offer, internal statistical studies may be carried out on the consumption rate of USERS, products, delivery methods.
For Customer Service Purposes
Ensure the best follow-up of your current file regarding a question relating to the SITE and/or the products. Also be able to answer your questions in the event of a solicitation on the SITE, products or an order placed.
For security purposes
A request for a password can be made and allows you to verify your identity.
For legal purposes
To ensure the historization of the relationship and activities that follow the regulations in force, court orders, or even police injunctions
6. How do we communicate with users of SITE ?
The COMPANY may contact you to inform you about your account, to troubleshoot problems with it, to resolve a dispute, to collect fees or monies owed, to poll for your opinions through surveys or questionnaires, to send updates about COMPANY or otherwise to contact you to enforce COMPANY's User Agreement, applicable national laws, and any agreement COMPANY may have with you. For these purposes, the COMPANY may contact you by email, telephone, text or postal mail.
7. What actions are taken to guarantee the protection of the data of our users ?
Wix.com is fully committed to data protection. For more information, click on this link
During payment The COMPANY does not have access to your banking information during transactions.
All direct payment gateways offered by Wix.com and used by COMPANY adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by the SITE store and its service providers.
The COMPANY is the sole owner of your data.
The COMPANY undertakes not to sell, transfer, exchange, give to another company for any reason whatsoever your personal information apart from what is necessary and indicated in the part “ 6 . For what purposes is your personal information collected? ", for example during a transaction, the sharing of certain information (surname, first name, postal address, telephone number, email address) will be done for shipping your order to a carrier.
8. How and how long is the data stored?
The COMPANY is hosted on the Wix.com platform. Wix.com provides it with the online platform that allows it to sell its products and services to you. Your data may be stored through Wix.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.
Data stored offline is also protected. They are kept in the form of digital files in storage devices whose access is secure. The COMPANY is the only entity to have access to information that is kept offline.
9. How can you exercise access to your personal data ?
In accordance with the GDPR, USERS of the SITE have the right to access their data and have them rectified or deleted by sending your request by email to the COMPANY. The USER also has a right to portability and a right to limit the processing of their data.
10. Consent
By using the SITE, you consent to this Privacy Policy.
11. Updating our privacy policy
The COMPANY reserves the right to modify this privacy policy at any time, so the COMPANY invites you to consult it frequently here. Changes and clarifications will take effect immediately upon their posting on the WEBSITE.
Created on November 20, 2020 modified on December 4, 2020